Refunds & Exchanges
At An Indian Summer we offer a 10 day returns/exchange policy for your peace of mind.
All returns or exchanges must be sent back to us within 10 days of delivery, unused, complete with tags and original packaging. Please also include the order number/delivery note.
Before returning, please drop us an email (email@example.com) or give us a call (07971 813 747) to let us know you wish to return or exchange the item, and the reason for return. That way we can be on the look out for it and check alternative stock if it's an exchange. Ideally, please have your order number available.
The initial cost of p&p will be deducted from the refund.
Returns sent back to us after the 10 day period, may be subject to a restocking fee.
No refunds or exchanges on sale items.
Items should be returned to An Indian Summer, 459 Kenton Road, Harrow, HA3 0UN.
We cannot cover the cost of lost or damaged items returned to us, we recommend using tracked delivery and request proof of postage should anything go wrong. Please note that delivery costs are not refunded.
Once we receive your goods, we will aim to confirm receipt, check them and process a refund or send your exchanged item within 48 hours.
Refunds will be processed to original payment method.
We hope this covers all of your questions, but please don't hesitate to contact us if there is anything at all we can help with.